Transform Your Teams with The Five Behaviors® Certification

The Five Behaviors® Certification prepares facilitators to deliver engaging and impactful Five Behaviors® experiences that help build cohesive teams.

In this two-week immersive experience that combines live, instructor-led sessions with self-guided online learning, participants will:

• Discover the foundational principles of The Five Behaviors model.
• Explore the entire Five Behaviors solution portfolio from two perspectives – the learner and the facilitator.
• Learn how to build custom solutions and deliver Five Behaviors experiences.
• Practice facilitation and coaching techniques while receiving feedback in a supportive environment.
• Gain ongoing access to Wiley’s online training center, where they can access all course content and connect with their fellow Practitioners and Wiley’s education specialists.

Upon successful completion of the exam, participants will earn the credential of The Five Behaviors Certified Practitioner.

Five Behaviors Certification is designed for practitioners who facilitate Five Behaviors learning experiences in their organization.

The Five Behaviors Facilitator Accreditation course has served the needs of client practitioners for several years. However, the course does not include our Personal Development solution and was a long commitment spanning six weeks. Therefore, we have updated the course to a two-week immersive learning experience and integrated the Personal Development solution into the curriculum.

No prior experience is required to enroll in The Five Behaviors® Certification program, making it accessible to a wide range of professionals. While a background in facilitation, coaching, or organizational development can be beneficial, the certification course is designed to provide all the necessary tools and knowledge to facilitate The Five Behaviors® effectively.

Participants will learn about the core principles of the model, develop facilitation skills, and gain practical experience through guided activities and live sessions. This approach ensures that both beginners and experienced professionals can successfully implement The Five Behaviors® framework within their teams or organizations.

For pricing information, please contact your Five Behaviors Authorized Partner.

Yes, every learner must own either a Team Development or Personal Development kit. Ownership of a kit helps by adding to the learning experience as the content in the facilitation kit will be referenced. Ownership ensures that participants can immediately apply the concepts and customization upon completion of the course.

Like the current Accreditation course, the new Five Behaviors Certification is designed for practitioners. Learners will gain a deep understanding of The Five Behaviors model and dedicate time to practicing their facilitation skills. The key differences are that we’ve integrated The Five Behaviors Personal Development into the learning, and we’ve also changed the course structure to align with our other course offerings and better fit within industry standards.

The previous credentials earned will remain valid. If accredited individuals would like to earn the new Five Behaviors Certified Practitioner credential, they will need to complete the new certification course.

Great news! With the launch of the new course, all learners who have gone through the current Five Behaviors Facilitator Accreditation course will retain their credential and remain accredited. There is no need to attend re-accreditation for that credential to remain valid.

We are transitioning to The Five Behaviors® Certification for this new course as the term “Certification” fits better within industry standards and is a much more broadly understood language to describe this product offering to the market.

No, there will not be a recertification requirement for the new Five Behaviors Certification course.

No, although The Five Behaviors course does not provide general facilitator training. Instead, the course is designed to build on those skills as they pertain to The Five Behaviors.

ATD, HRCI & SHRM credential holders can earn 20 professional development credits (PDCs) to use towards recertification of their membership when they complete The Five Behaviors Certification.

Participants who belong to other professional organizations can request a letter from Wiley that indicates course information, confirmation of course completion, and the number of hours spent on the course. This letter may be used to apply for CEUs at other professional organizations, however, we cannot guarantee the organization will accept your coursework for credit.

The Five Behaviors® Certification is structured as a two-week, immersive learning experience that combines self-directed online learning modules with live, virtual facilitation sessions. Participants will need to commit to a total of 20 hours over two weeks (10 hours per week). There is a total of four instructor-led live sessions (two hours each) and five asynchronous learning modules (approximately three hours each).

No, we require attendance at all four live sessions for completion of the course. If a learner must miss a live session, they will be withdrawn from the course and asked to reschedule to a future offering.

The Five Behaviors® Certification course uses Zoom for live sessions. Participants must ensure their computer can interact successfully with this blended learning course by taking the following steps:

• Laptop, desktop computer, or tablet preferred. Mobile devices are not always compatible with course components.
• Virtual classroom sessions require working computer speakers and a microphone.
• A headset is highly encouraged.
• To ensure the learners receive all course emails, be sure to add the following to your email Safe Sender list:
  • no-reply@crossknowledge.com
  • certifications@wiley.com

For information on the payment and cancellation policy, please contact your Five Behaviors Authorized Partner.